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crm billing looker saas google sheets📋 Description
- Ensure smooth delivery of projects across their lifecycle.
- Manage key project processes and renewal activities.
- Serve as primary external contact for clients and internal ops.
- Oversee billing, PO management and invoicing workflows.
- Onboard clients and Malt Open freelancers on platform.
- Partner with Account Managers to uphold contracts/SLAs.
🎯 Requirements
- Client experience mgmt in SaaS environments.
- Conflict resolution skills.
- Process optimization abilities.
- Tech: Google Sheets, Notion, Looker; CRM tools.
- Pipeline management experience.
- English and German professional proficiency.
🎁 Benefits
- Paris onboarding week at Malt's Paris office.
- 30 days vacation per year.
- Employee stock options.
- One-month sabbatical after 3 years.
- Free books for learning.
- Annual team building events.
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