Related skills
saas project management onboarding training pos systems📋 Description
- Own end-to-end onboarding for new SMB restaurant partners from sales handoff to go-live.
- Manage multiple onboarding projects simultaneously; meet SLA targets and activation goals.
- Configure POS systems, kiosks, tablets, menus, and delivery integrations.
- Set up menus, pricing, modifiers, taxes, and workflows; validate readiness prior to launch.
- Deliver live onboarding sessions and training for restaurant owners and staff.
- Collaborate with Sales, Implementation, Product, Support, and Revenue Ops to resolve blockers.
🎯 Requirements
- 1–3+ years in customer support, onboarding, implementation, CS, or SaaS ops.
- Experience with POS systems, restaurant tech platforms, or SaaS products.
- Strong organizational, project management, and time-management skills.
- Excellent written and verbal communication; confident leading live training.
- Strong technical aptitude and problem-solving in a fast-paced environment.
🎁 Benefits
- Fast-growing online food delivery market; US expansion from $10B to $100B.
- Help transform the restaurant industry through online delivery.
- Collaborative environment with experienced colleagues and managers.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!