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hubspot implementation manychat saas onboarding consultativeπ Description
- Own a defined Book of Business of new customers as their primary advisor.
- Lead consultative discovery sessions to map goals to onboarding milestones.
- Design and execute scoped implementations, migrations, and integrations.
- Use AI-forward tools to prepare for consults and summarize decisions.
- Proactively manage portfolio health, signaling risks and opportunities.
- Advocate for LATAM customer voice to improve playbooks and UX.
π― Requirements
- 2+ years in SaaS onboarding, implementation, or consultative roles.
- Native Spanish (written and spoken) required.
- Native or Fluent Portuguese and English is a significant advantage.
- Experience with Marketing or Sales Automation platforms (ActiveCampaign preferred).
- Familiarity with WhatsApp and Meta ecosystem (Wati, Blip, Manychat).
- AI-forward mindset and comfort using AI tools to streamline workflows.
π Benefits
- Comprehensive health & dental benefits for you and dependents.
- Telehealth access and Calm subscription.
- LinkedIn Learning and professional development.
- Generous paid time off.
- Home office stipend and sabbatical after five years.
- Collaborative culture and opportunities for growth.
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