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less than a minute ago
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Full time
Salary
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Related skills
crm documentation salesforce onboarding zendesk📋 Description
- Independently welcome new customers and onboard them
- Lead live product walkthroughs and onboarding sessions
- Learn product in depth and explain core features
- Manage solution setup with guidance from senior team members on complex scenarios
- Gather customer goals and questions to tailor onboarding experiences
- Partner with Customer Success, Support, and Implementation teams to ensure seamless handoffs
🎯 Requirements
- Minimum of 2 years in a customer-facing role (required)
- Experience with software or technology products (preferred)
- Exposure to CRM or customer tools (Salesforce, Zendesk, Gainsight) a plus
- Strong communication skills with a friendly, professional approach
- Comfortable speaking with customers via video calls, email, and chat
- Degree: 2 Year/Associate or Bachelor's (Required)
🎁 Benefits
- Named a 2025 Best Companies to Work For by U.S. News
- Recognized as 2025 Newsweek America’s Greatest Workplaces for Gen Z
- 2024 Best Tech Company to Work For by U.S. News
- Forbes Most Trusted Companies in 2024
- Clear customer support career path with growth
- Inclusive, supportive #OneJamf culture
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