Customer Onboarding Project Manager

Added
2 days ago
Type
Full time
Salary
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Related skills

jira asana ai ai tools microsoft project

πŸ“‹ Description

  • Be the customer's go-to person during onboarding; primary contact.
  • Own the onboarding timeline; coordinate teams to hit milestones.
  • Run weekly customer syncs; review progress and risks.
  • Keep internal teams on track; route questions and follow-ups.
  • Drive technical completion; implement key use cases and metrics.
  • Starting pay range: USD 75,000-$85,000 per year.

🎯 Requirements

  • 3+ years of client-facing project management or implementation experience.
  • Proven ability to manage multiple complex onboarding projects simultaneously.
  • Fluency in English; strong communication with tech and non-tech.
  • Proficiency in Jira, Asana, Monday.com, Microsoft Project.
  • Demonstrated risk management and proactive identification of roadblocks.
  • Experience experimenting with AI tools or eagerness to learn.

🎁 Benefits

  • Competitive medical, dental, and vision insurance for you and dependents
  • Flexible time off, company holidays, paid parental leave, and volunteer time off
  • Mental health and wellness resources
  • Employer-subsidized life insurance and short/long-term disability
  • Digital-first work environment with a monthly remote work stipend
  • Mentorship and growth opportunities to accelerate professional development
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