Related skills
b2b saas data analysis process improvement project management onboarding📋 Description
- Onboard and offboard customers on low/medium-touch journeys
- Assist teammates with escalations and day-to-day questions
- Lead complex projects; drive process and product improvements
- Set up customers for success by becoming Deel product expert
- Problem-solve client issues; advocate for their success
- Partner with Sales, Support, Ops, Product, and Eng to improve the customer experience
🎯 Requirements
- 3+ years in onboarding/integration manager role
- Experience managing a complex B2B SaaS product
- Excellent written and presentation skills
- Strong analytical foundation; manipulate data
- Self-starter with growth mindset; fast-paced
- Curious by nature; interested in making an impact
🎁 Benefits
- Stock grant opportunities dependent on role and location
- Additional perks based on employment status and country
- Remote work flexibility with optional WeWork access
- Total rewards reflect inclusivity and access for all
- Healthcare and benefits across 109 countries
- Career growth and global learning opportunities
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