Customer Onboarding Manager | Japanese speaking

Added
11 hours ago
Type
Full time
Salary
Salary not provided

Related skills

hr jira payroll google workspace gainsight

πŸ“‹ Description

  • Plan, execute, and monitor global Employee Management Platform implementations.
  • Become a Deel expert; share product knowledge with customers and colleagues.
  • Communicate clearly with stakeholders; align use cases with best practices.
  • Analyze and resolve complex problems; provide payroll expertise.
  • Collaborate with CX and R&D; document onboarding processes.

🎯 Requirements

  • Fluent in Japanese and English
  • 2+ years in customer onboarding/implementation for B2B SaaS (HR/Payroll/Finance)
  • Customer obsession; build strong customer relationships.
  • PM: manage multiple projects in fast-paced env.
  • Strong communication; convey complex ideas clearly.
  • Attention to detail; design onboarding plans.

🎁 Benefits

  • Stock grant opportunities
  • Benefits vary by country
  • Remote work flexibility including WeWork access
  • Inclusive culture and equal opportunity
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