Customer Onboarding Manager

📋 Description

• Manage the end-to-end onboarding lifecycle
• Conduct group enablement sessions on Orum’s platform
• Develop expertise in Orum’s product suite and integrations
• Proactively identify and resolve roadblocks to ROI milestones
• Develop resources to help customers self-serve through technical hurdles

🎯 Requirements

• Proven track record in cold calling
• Availability to work during Eastern Time Zone business hours
• Confident engaging with sales leadership to align Orum’s capabilities with their business objectives
• Technical fluency with CRM/Sales Engagement Platforms (Salesloft, HubSpot, Outreach, Salesforce, Gong Engage, Apollo)
• Exceptional presentation skills for virtual group audiences
• Operational rigor to manage a high volume of onboardings

🎁 Benefits

• Flexibility to work anywhere in the US
• Flexible Vacation Policy
• Orum Days Off: 1st Friday of every month, year-end holidays
• 90% coverage for healthcare, dental, and vision insurance
• Parental leave
• Life Insurance, Accidental Death & Disability coverage