Customer Onboarding Manager

Added
3 hours ago
Type
Full time
Salary
Salary not provided

Related skills

digital advertising google sheets onboarding programmatic advertising meta

📋 Description

  • Be SME on Smartly.io products; propose solutions for customers.
  • Collaborate with Sales/CS to tailor onboarding for Tier 1-3.
  • Own the technical onboarding execution for successful partnerships.
  • Train clients on key platform aspects and reporting views.
  • Show how to set up feeds to automate workflows.
  • Tailor onboarding journeys to drive product adoption.
  • Create decks with Google Slides to communicate plans and insights.

🎯 Requirements

  • Bachelor’s degree or equivalent practical experience.
  • 3-5 years digital experience; exposure to Meta and programmatic buying.
  • Strong understanding of digital advertising platforms/tools.
  • Experience with Google Sheets and advanced functions.
  • Proficiency in Google Slides for impactful presentations.
  • Excellent communication and stakeholder engagement.
  • Detail-oriented with strong project management.
  • Self-motivated, able to work independently in a fast-paced team.
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