Customer Onboarder - Upsell

📋 Description

• Develop and manage customer relationships during onboarding.
• Manage a portfolio of customers in various stages of implementation.
• Act as the project manager and point of contact for each customer.
• Keep the customer informed throughout the process and set clear expectations.
• Teach and train customers how to maximize the value of the Weave platform.
• Coordinate with adjacent teams on onboarding tasks.

🎯 Requirements

• 2 years of project management or implementation experience in a customer-facing role.
• Critical thinking and advanced problem solving skills.
• Ability to work in a fast-paced, KPI-driven environment.
• Ability to prioritize and manage a pipeline of projects.
• Excellent written and verbal communication skills.
• Strong technical aptitude.