Own end-to-end development of enterprise and digital native customer stories.
Conduct interviews with customer stakeholders, including technical and business leaders.
Write, edit, and finalize stories communicating use cases, outcomes, and value.
Translate complex technical implementations into narratives for technical and executive audiences.
Partner with Account Directors and GTM teams to identify high-value stories.
Manage execution and coordinate review cycles with internal stakeholders (GTM, Communications, Legal).

🎯 Requirements

5–8+ years of experience in Customer Marketing or Product Marketing.
Exceptional writing; translate technical products into clear narratives.
Synthesize inputs from technical stakeholders and executives.
Strong judgment on compelling customer stories and use cases.
Comfortable with enterprise customers and multi-stakeholder environments.
Strong project management; drive multiple workstreams.

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