Related skills
community management customer marketing asana advocacy lifecycle marketing📋 Description
- Own execution of customer engagement programs end-to-end
- Drive customer storytelling and advocacy (case studies, testimonials, events)
- Manage online reviews and Motive community engagement
- Coordinate with CS, Sales, Product, Marketing to ensure assets are up-to-date
- Maintain calendars, trackers, and workflows for consistent delivery
🎯 Requirements
- Bachelor's degree in Marketing, Communications, or related field (or equivalent)
- 3-5 years in customer marketing, advocacy, lifecycle marketing in B2B tech
- Proven experience launching and managing retention/expansion programs
- Balance customer empathy with business priorities in advocacy requests
- Strong storytelling, writing, and customer communication skills
- Familiarity with G2/TrustRadius; Peerbound; Asana for engagement
🎁 Benefits
- Health, pharmacy, optical and dental benefits
- Paid time off and sick leave
- Short and long-term disability coverage
- Life insurance
- 401(k) retirement contributions
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