Customer Love Team Member (CX)

📋 Description

• Join the Customer Love team to deliver great CX.
• Remote role with 3 days in West London office: Mon/Wed/Thu.
• 2 days per week working from anywhere you're productive.
• Interview process: remote call, tasks, and in-person steps.
• Inclusive, values-led culture focused on dogs and people.

🎯 Requirements

• Right to work in the UK (visa sponsorship not offered).
• Excellent communication and customer empathy.
• Comfortable with flexible remote work and in-office days.
• Prior CX or customer support experience preferred.
• Team player with collaborative mindset.

🎁 Benefits

• 25 days holiday + 8 bank holidays.
• 5 paid 'paws' days per year.
• £500 learning & development budget.
• Share options grant.
• Discount on fresh food for your dogs.
• Flexible core working hours.