Related skills
crm hubspot salesforce intercom marketing automation📋 Description
- Own end-to-end customer lifecycle communications after acquisition.
- Design automated onboarding journeys to activate features quickly.
- Collaborate with Onboarding, Product and Marketing to implement automated journeys.
- Cross-functional alignment across Marketing, CS, Sales, and Product.
- Improve onboarding, retention, expansion, and reduce churn with data.
- Build dashboards, run A/B tests, and optimise lifecycle flows.
🎯 Requirements
- Proven lifecycle/CRM marketing experience (SaaS/tech).
- Strong segmentation, automation, multi-channel messaging, CRM data.
- Data-driven with ability to translate insights into actions.
- Excellent communication; collaborate with UK and Ireland teams.
- Experience with Intercom; Salesforce or HubSpot marketing automation is a plus.
- Comfortable using AI tools to automate and scale lifecycle communications.
🎁 Benefits
- Flexible work options where possible.
- Offices in Dublin, London, Karachi.
- Share scheme for permanent employees.
- Transparent, collaborative culture with growth.
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