Customer Lifecycle Marketing Manager

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm hubspot mixpanel amplitude marketo

πŸ“‹ Description

  • Design multi-channel upsell/cross-sell campaigns.
  • Build and optimize retention programs to reduce churn.
  • Own the customer advocacy engine: reviews, case studies, references.
  • Partner with Customer Success to design onboarding/activation journeys.
  • Develop engagement touchpoints: newsletters, webinars, events.
  • Lead marketing for the annual customer conference Agility.

🎯 Requirements

  • 6+ years in B2B SaaS lifecycle/retention marketing.
  • Data-driven post-sale programs: onboarding to advocacy.
  • Analytics: Pendo/Amplitude/Mixpanel and HubSpot/Marketo.
  • Experience with A/B and multivariate testing.
  • Excellent project management in cross-functional teams.
  • Strong written and verbal communication.

🎁 Benefits

  • Competitive salary, equity, and benefits.
  • Generous PTO, holidays, Health Days, Summer Fridays.
  • Learning & development programs (LinkedIn Learning, mentorship).
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