Customer Insights Manager

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

crm data analytics looker marketing analytics tableau

πŸ“‹ Description

  • Lead customer analytics projects with stakeholders.
  • Collect, analyze, and interpret global customer data across channels.
  • Analyze seasonal demand to optimize programs and targets.
  • Advise on budget, ROI and paid campaign efficiency.
  • Build dashboards and reports to track KPIs.
  • Partner with marketing to optimize campaigns with data.

🎯 Requirements

  • Proven experience in customer insights or digital/marketing analytics.
  • Strong background with digital marketing data in a commercial environment.
  • Fashion/retail/e-commerce or consumer brands experience is a plus.
  • Strong analytical skills connecting data to business outcomes.
  • Comfortable with Google Analytics, paid media, CRM, and BI tools (Looker, Tableau, Power BI).
  • Confident communicator who can tell a data-driven story.

🎁 Benefits

  • Equal opportunities employer.
  • Inclusive culture and collaborative teams.
  • B Corp status and sustainability focus.
  • Hybrid working in London.
  • Opportunity to shape customer experience in fashion brand.
  • Global, purpose-driven brand with growth opportunities.
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