Customer Insights Manager

📋 Description

• Champion BRUNT customer with a formal VoC program.
• Drive insights shaping product and GTM strategies.
• Integrate customer voice into daily business decisions.
• Lead consumer research via surveys, focus groups, tests.
• Use first/third-party data for actionable insights.
• Collaborate with Marketing, Product & CX teams.

🎯 Requirements

• 3-6 years in research, insights, marketing, or analytics.
• Proficient with Excel and Google Suite.
• Experience with Qualtrics or Quantilope.
• SQL experience; data visualization skills preferred.
• Exposure to Python or R a plus.
• Strong communicator; detail oriented; fast learner.

🎁 Benefits

• Healthcare: Comprehensive medical, dental, and vision insurance.
• Retirement: 401(k) with company match.
• PTO: 15 days PTO, 11 holidays, and sick leave.
• Incentives: Performance-based bonus eligibility and equity if applicable.