Related skills
data analytics looker machine learning dashboards📋 Description
- Analyze CX data from multiple sources for action plans.
- Identify CSAT and complaint trends to drive improvements.
- Create dashboards and light ML models for insights.
- Share findings with stakeholders to inform roadmaps.
- Track improvements in owners action plans.
- Recommend data source and feedback improvements.
🎯 Requirements
- Strong data analytics skills with Looker or similar.
- Critical thinker who identifies root causes.
- Curious about data and processes and seeks improvements.
- Passionate about improving customer experiences.
- Distill complex findings into simple summaries.
- Confidently present findings to stakeholders.
🎁 Benefits
- Salary £32,900 - £44,600 (40h) + incentives.
- Remote UK work.
- £1,000 learning budget each year.
- MacBooks and home office setup support.
- Access to the Monzo benefits page.
- Growth oriented, flexible culture.
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