Related skills
customer success onboarding implementation training security awareness📋 Description
- Onboard and implement the KnowBe4 platform remotely
- Gather requirements and translate into configuration tasks
- Provide product training and adoption guidance
- Coordinate with Sales, Support, and Engineering
- Monitor success metrics and drive customer value
- Document configurations and best practices
🎯 Requirements
- Experience in customer onboarding or implementation
- Strong communication and problem-solving skills
- Technical aptitude with security or IT training platforms
- Ability to work remotely and manage multiple customers
- Familiarity with CRM, ticketing, or knowledge bases is a plus
- Self-starter with collaboration across teams
🎁 Benefits
- Remote-friendly work environment
- Competitive compensation
- Comprehensive health coverage
- Paid time off and holidays
- Professional growth opportunities
- 401(k) plan with company match
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