Customer Implementation Manager, Enterprise

Added
22 days ago
Type
Full time
Salary
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Related skills

saas project management stakeholder management smartsheets digital evidence management

πŸ“‹ Description

  • Engage with executives and IT leaders for pre-sale and deployment needs.
  • Plan, coordinate, and execute complex Axon product deployments.
  • Define scope, timelines, and stakeholder communications for projects.
  • Drive adoption with training and thorough deployment documentation.
  • Collaborate with Sales, CS, Finance, and Product Management to align on outcomes.
  • Travel up to 75% across North America as required.

🎯 Requirements

  • BS/BA or equivalent knowledge and experience.
  • Extensive project management experience, including coordination and resource tracking.
  • Experience implementing/leading Axon body-worn camera programs.
  • Understanding of SaaS software/hardware implementations.
  • Proficiency with Smartsheets or similar PM tools.
  • Excellent communication and cross-team collaboration.

🎁 Benefits

  • Competitive salary and 401k with employer match.
  • Discretionary paid time off.
  • Paid parental leave for all.
  • Medical, Dental, Vision plans.
  • Emotional & Mental Wellness support.
  • Learning & Development programs.
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