Related skills
risk management customer success project management stakeholder management cross-functional collaboration📋 Description
- Own end-to-end implementation for new customers
- Lead expansion, upsell, and file-based projects
- Drive escalations to resolution with internal teams
- Liaise between customers and internal teams (HR Benefits, Payroll, HRIS, IT, Finance)
- Develop and maintain project plans and client training materials
- Track progress and manage risks to stay on schedule
🎯 Requirements
- 1-3 years experience in project management or customer success
- Strong project management skills and multitasking under time constraints
- Demonstrated ability to manage projects end-to-end
- Ability to communicate and work across client organizations
- Solutions-oriented team player who takes initiative
- Attention to detail and problem solving
🎁 Benefits
- Remote-first working environment
- Medical, dental and vision insurance
- Employee wellness program
- Home Productivity program
- Team building program
- 401(k) savings plan
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