Customer Growth Marketing Manager

📋 Description

• Drive revenue from existing customers via expansion, cross-sell and upsell.
• Lead customer growth marketing strategies for engagement, retention, expansion, and advocacy.
• Develop multi-channel lifecycle campaigns (email, webinars, events, digital) to drive adoption.
• Partner with CS, Sales, Product, and Marketing to identify growth opportunities across the journey.
• Support enterprise marketing with ABM programs and tailored campaigns for priority accounts.
• Build targeted campaigns to support upsell, cross-sell, renewals, and expansion initiatives.

🎯 Requirements

• Experience in customer lifecycle, retention, or growth marketing in B2B SaaS.
• Strong understanding of customer journeys, triggers, and lifecycle automation.
• Proficiency with marketing automation, CRM, and customer analytics tools.
• Experience building customer advocacy and reference programmes (case studies, testimonials).
• Ability to translate product capabilities into compelling customer value propositions.
• Experience designing and running ABM programmes for enterprise accounts.

🎁 Benefits

• Global team spanning 19 countries across EMEA, the Americas, and APAC.
• Fast-paced, high-performing culture with ownership of your career.
• Equal opportunity employer committed to an inclusive environment.
• Opportunity to work with AI-powered regulatory tech at CUBE.
• Clear path for personal and professional development from day one.