Related skills
data analytics salesforce google sheets tableau excel📋 Description
- Maintain knowledge base, toolkits, and CS playbooks.
- Build/optimize dashboards for KPIs and growth metrics.
- Shadow teammates to document SOPs for CS Ops.
- Support Gainsight, Salesforce, and related reporting dashboards.
- Triage renewal ops issues; analyze data from multiple sources.
- Improve data integrity; publish key process docs.
- Develop and present data-driven recommendations.
🎯 Requirements
- Pursuing Bachelor's in Business, Economics, Data Analytics; grad Dec 2026 or May/Jun 2027.
- Strong analytical skills; Excel and Google Sheets; Salesforce/Tableau a plus.
- Interest in sales strategy, business operations, process optimization, or customer success.
- Excellent communication and collaboration across cross-functional teams.
- Self-motivated, detail-oriented, eager to learn in a fast-paced environment.
🎁 Benefits
- Benefits: access to Okta rewards program.
- Social impact initiatives and volunteering opportunities.
- Talent development and fostering community at Okta.
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