Related skills
crm customer support account management excel team leadership📋 Description
- Lead a pod to handle inbound calls and process orders.
- Drive performance targets while delivering exceptional service.
- Collaborate with peers and leadership for consistent execution.
- Support restaurant partners and customers in a fast-paced environment.
- Full-time, on-site role with 40 hours/week.
- Evening/night shifts (4 pm–7 am).
🎯 Requirements
- 3+ years in Account Management, Customer Support, or Customer Success.
- Excellent English verbal and written, minimum B2.
- Strong collaboration with team members and leadership.
- Experience with ticketing systems, CRMs, and basic spreadsheets.
- Calm, empathetic, and effective in high-paced contact centers.
- Able to multitask and manage priorities during peak periods.
🎁 Benefits
- Pizza Fridays
- Wellbeing Program
- Private Health Insurance
- Learning and Development Program
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