Related skills
crm salesforce stakeholder engagement workshops kpis📋 Description
- Develop and implement CRM strategies aligned with client goals.
- Lead CRM initiatives as functional lead, aligning to business needs.
- Facilitate cross-functional workshops to gather requirements.
- Engage stakeholders to capture needs and build CRM solutions.
- Establish KPIs to measure CRM initiatives.
- Stay ahead of CRM trends and provide thought leadership.
🎯 Requirements
- 5+ years as business architect/functional lead in CRM (Salesforce, Dynamics)
- Design and optimize CRM processes with measurable benefits
- Experience with large transformation projects (digital/IT)
- Proven CRM alignment with business processes and strategies
- Strong CRM knowledge: sales, marketing, service, support
- Willingness to travel; strong facilitation and stakeholder management
🎁 Benefits
- Global collaboration with diverse professionals
- Clear career growth with coaching, training, mentoring
- Comprehensive health plans and parental leave
- Remote, in-office, or hybrid options and flexible hours
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