Customer Experience Specialist

Added
less than a minute ago
Type
Full time
Salary
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Related skills

communication crm customer support saas ai

πŸ“‹ Description

  • Building genuine connections with sellers and dealers
  • Guide customers through the online platform journey
  • Resolve inquiries and provide proactive support
  • Master our CRM systems for data accuracy
  • Collaborate with the team to improve experience

🎯 Requirements

  • Excellent communication on phone, email, and chat
  • Customer-focused with problem-solving mindset
  • Detail-oriented and collaborative
  • Experience using CRM systems
  • Quick learner who adapts to new tools

🎁 Benefits

  • Brighton seafront office with social events
  • Work from home 1 day per week
  • Stock options and Nest pension
  • Personal development budget (books/courses)
  • Private health insurance through BUPA
  • Cycle to work scheme
  • Volunteer day per year
  • Generous parental benefits
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