Customer Experience Specialist

Added
6 hours ago
Type
Full time
Salary
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Related skills

communication crm customer service ai teamwork

πŸ“‹ Description

  • Build genuine connections with sellers and dealers.
  • Answer questions, provide guidance, and build trust.
  • Solve problems with initiative and creativity.
  • Master our CRM systems and ensure data accuracy.
  • Champion the customer and improve their experience.

🎯 Requirements

  • Excellent communicator via phone, email, or chat.
  • Natural rapport-building with customers.
  • Detail-oriented with data accuracy.
  • Quick learner with problem-solving mindset.
  • Collaborative team player.
  • Experience in customer service or CX is a plus.

🎁 Benefits

  • Flexible to work from home 1 day per week
  • Stock options and growth opportunities
  • Pension scheme with NEST
  • Personal development budget for courses
  • BUPA health insurance with dental and fitness discounts
  • Cycle to work scheme
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