Related skills
email support microsoft office live chat phone support warranty claims📋 Description
- Find solutions for customers; end with a clear resolution.
- Answer inquiries and provide technical assistance via chat, phone, or email.
- Help troubleshoot radiator installation or intercooler selection.
- Support sales by listening and recommending products.
- Manage order verification, shipping claims, and warranty processing.
🎯 Requirements
- High School Diploma/GED required.
- 1-3 years’ experience in Customer Service.
- 1-3 years’ experience in the Auto industry.
- Strong understanding of automotive cooling systems.
- Excellent multitasking; fast typing; multi-channel support.
- Empathy and clear English writing/verbal skills.
- Strong problem solving and ability to learn new software; MS Office/Internet.
🎁 Benefits
- Employee discounts on Mishimoto products.
- Healthcare: medical, dental, vision; PTO and life insurance.
- 401(k) with 4% match; disability pay.
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