Related skills
customer service empathy sla csat📋 Description
- Be the human heartbeat behind Quince across chat, email, phone, and social.
- Own each customer interaction from start to finish with clarity and care.
- Resolve issues with empathy to turn challenges into positives.
- Navigate tools efficiently while keeping the human touch.
- Share insights to help improve the customer experience.
- Become a product expert to guide customers authentically.
🎯 Requirements
- High School diploma or GED.
- Minimum 4 years of customer service experience.
- Proven ability to build relationships and resolve issues remotely.
- Dedicated, quiet workspace and reliable internet (75+ Mbps/10+ Mbps).
🎁 Benefits
- 3-week paid training and onboarding.
- Set schedule with guaranteed hours.
- Medical, dental, vision, life, disability, 401(k), and more.
- Impactful work shaping customer loyalty.
- Culture of ownership and autonomy.
- Continuous growth in a fast-paced, luxury-brand environment.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!