Customer Experience Specialist

Added
7 days ago
Location
Type
Full time
Salary
Salary not provided

Related skills

crm analytics automation

📋 Description

  • Own each customer interaction from start to finish.
  • Resolve issues with empathy and positivity.
  • Navigate tools while keeping the human touch.
  • Share insights to improve the experience.
  • Become a product expert to guide customers.

🎯 Requirements

  • Digital Intelligence: comfortable adopting new tools to enhance service.
  • Empathy & Brand Ambassadorship: builds loyalty through authentic interactions.
  • Ownership: takes responsibility for outcomes and anticipates needs.
  • Adaptability: thrives amidst change with calm and consistency.

🎁 Benefits

  • Increases every 6 months up to 2 years.
  • Monthly performance bonus.
  • 3-week paid training and onboarding.
  • Set schedule with guaranteed hours.
  • Referral bonuses up to £800.
  • Onsite training in UK (London/Leeds/Manchester) in first weeks.
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