Customer Experience Specialist

Added
2 hours ago
Type
Full time
Salary
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Related skills

crm customer support saas ai

📋 Description

  • Role based on-site at Brighton office.
  • Three functions: Seller Sales, Seller Support, Dealer Support.
  • Guide sellers through the first stages of selling vehicles.
  • Manage post-sale inquiries, transportation issues and cancellations.
  • Use CRM systems and AI tools to deliver a smooth customer journey.
  • Screening places you where you’ll best succeed.

🎯 Requirements

  • You genuinely enjoy helping people and build rapport.
  • Natural communicator on phone, email or chat.
  • Detail-oriented and pride yourself in your work.
  • Quick learner who enjoys solving problems.
  • Thrive in a collaborative team environment.
  • Familiar with CRM systems.

🎁 Benefits

  • £26,000 starting salary
  • 8:45am–5:30pm shifts for work-life balance
  • Seafront office with social events, massages and snacks
  • Flexibility to work from home 1 day per week
  • Stock options and pension with NEST
  • Personal development budget for books, courses, conferences
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