Related skills
usability testing usertesting qualtrics ethnography focus groups📋 Description
- Research design & execution: IDIs, usability tests, ethnography.
- Lead multi-method research projects with minimal supervision.
- Translate insights into prioritized, actionable product recommendations.
- Embedded in a product team; collaborate with PMs, engineers, and designers.
- Mentor juniors; contribute to a strong research culture.
- Conduct continuous customer discovery as a standing practice.
🎯 Requirements
- 4+ years in customer/UX research; lead projects; strong interviewing.
- Extensive qualitative methods experience; strong analysis.
- Bachelor's in HCI, Psychology, Sociology, Anthropology, Design, or related.
- Master's degree in a relevant field (Preferred).
- Experience with mixed-methods research; fintech familiarity (Preferred).
- Experience with tools like UserTesting, Qualtrics, Dovetail (Preferred).
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