Related skills
crm documentation spreadsheets attention to detail ticketing systems📋 Description
- Part-time, onsite role; 3 days/week schedule.
- Handle inbound and outbound phone orders.
- Resolve standard support issues and document outcomes.
- Deliver fast, reliable customer experiences daily.
- Collaborate with peers and team leads for quality.
- Maintain accuracy, speed, and operational discipline.
🎯 Requirements
- Excellent English verbal and written communication (B2)
- 1 year experience in customer support or related role
- Strong attention to detail; accurate processing of requests
- Comfort with ticketing systems, CRMs, and basic spreadsheets
- Stay calm, empathetic, and effective in high-paced environments
- Multitask and manage competing priorities during peak periods
🎁 Benefits
- Pizza Friday team tradition
- Paid training from day one
- Wellbeing program with wellness stipend
- Learning and Development programs
- Referral program
- Career growth opportunities within team
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