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integrations crm data analytics saas dashboards📋 Description
- Own the CX tech stack, integrations, and orchestration for outreach.
- Design end-to-end journeys for adoption, retention, and growth.
- Lead CX data and reporting; define success metrics and actions.
- Partner with Marketing, Data, Revenue, and CS across NA/EU.
- Build a scalable virtual customer experience model for proactive outreach.
- Collaborate across teams to align efforts with company goals.
🎯 Requirements
- 5+ years driving customer growth, retention, or lifecycle programs with measurable impact.
- Hands-on ownership of CRM, campaign, or automation tools; configuration and optimization.
- Strong ability to use customer data to measure adoption, retention, and expansion.
- Proven experience designing and scaling lifecycle programs across segments or regions.
- Track record turning data into clear recommendations for senior leaders.
- Clear communicator who explains complex systems and influences across teams.
🎁 Benefits
- Hybrid work: flexible hybrid model; meeting hub in Atlanta.
- Work from Abroad: up to 40 days outside the USA.
- Generous Leave Policy with flexible sick leave.
- Well-being and parental/family benefits; paid medical leave.
- Fitness: subsidized gym membership.
- Learning budget: $500 annually, may rise to $1,000.
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