Customer Experience Manager, Front Office Consulting

Added
1 hour ago
Type
Full time
Salary
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Related skills

cloud saas project management agile ai

πŸ“‹ Description

  • Lead a team of Front Office Consultants delivering enterprise SaaS across trading, PM, and compliance.
  • Oversee front-office workstreams across multiple implementations for quality and on-time delivery.
  • Shape delivery standards and cross-functional collaboration; champion AI tooling.
  • Collaborate with PM, Tech, Data Migration, Product, Eng, and CS teams.
  • Travel 25-30% domestically.

🎯 Requirements

  • 8+ years implementing investment management software in customer-facing roles.
  • Deep expertise in front office workflows: trading, portfolio management, compliance.
  • 3+ years of people management in a consulting environment.
  • Experience leading multi-workstream SaaS implementations.
  • Strong stakeholder management and communication skills.
  • Familiarity with Agile and SaaS development lifecycles.

🎁 Benefits

  • Unlimited vacation.
  • Educational reimbursements.
  • Wellness reimbursements.
  • $0 cost employee insurance plans.
  • Company Stock Plan participation.
  • Career growth opportunities.
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