Customer Experience Enablement Lead

Added
1 hour ago
Type
Full time
Salary
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Related skills

lms zendesk instructional design knowledge management absorb

πŸ“‹ Description

  • Onboard and train clinical and non-clinical support teams.
  • Bridge hardware, software, and dental workflows in training.
  • Develop scalable onboarding and upskill programs for new geographies.
  • Create agent-friendly guides from product roadmaps.
  • Build cross-functional feedback loops and knowledge base updates.
  • Lead Train-the-Trainer programs for frontline leaders.

🎯 Requirements

  • 5-7 years in enablement, L&D, or internal training.
  • Knowledge of adult learning theory and instructional design.
  • Proven end-to-end learning program management across projects.
  • 5+ years in dental/clinical training on workflows or digital health tech.
  • Deep understanding of digital dental workflows (crowns/implants).
  • Operational diplomacy, cross-functional collaboration, and adaptability.

🎁 Benefits

  • Healthcare, dental, and mental health support.
  • Parental planning resources.
  • Retirement savings options.
  • Generous paid time off.
  • Local benefits tailored to country where you live.
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