Customer Experience Enablement Lead

Added
23 days ago
Type
Full time
Salary
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Related skills

lms salesforce outreach gong vitally

πŸ“‹ Description

  • Onboard, train, and develop the customer org.
  • Apply success to peer teaching and process development.
  • Based in Salt Lake City; hybrid with 3 in-office days a week.
  • Create and maintain training playbooks for internal tools.
  • Track ramp time and onboarding efficiency with RevOps collaboration.

🎯 Requirements

  • Bachelor's degree or equivalent.
  • 2-3 years in front-line customer-facing role with goals met.
  • Strong communication and presentation skills; attention to detail.
  • CSM tech stack: Salesforce, Vitally, Outreach, Gong.
  • Ability to learn tech concepts quickly and explain clearly.
  • Self-motivated with proactive problem solving.

🎁 Benefits

  • Up to four weeks per year of remote work.
  • Hybrid work environment.
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