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lms salesforce outreach gong vitally📋 Description
- Onboard, train, and develop the Customer Org.
- Turn frontline success into peer teaching and new processes.
- Collaborate with product ops/marketing to share product updates.
- Partner with RevOps to build training playbooks for internal tools.
- Document best practices and run live sessions to boost retention.
- Monitor new-hire ramp time and onboarding efficiency.
🎯 Requirements
- Bachelor’s degree or equivalent experience.
- 2-3 years in front-line, customer-facing role with goals.
- Strong communication and presentation skills; detail-oriented.
- CSM tech stack: Salesforce, Vitally, Outreach, Gong.
- Able to learn technical concepts quickly and explain them.
- Self-motivated with proactive problem-solving.
🎁 Benefits
- Hybrid work with three in-office days in NYC.
- Up to four weeks per year fully remote work.
- Diverse, inclusive culture and strong team support.
- Tools, resources, and coaching to grow your career.
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