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crm customer support salesforce banking financial products📋 Description
- Provide best-in-class customer support for Money users.
- Troubleshoot issues and collaborate with teams to resolve.
- Serve as front-line specialist for cardholders' inquiries.
- Independently troubleshoot and escalate when needed.
- Work in-person at Westlake, TX and Denver, CO during onboarding.
- Onboarding lasts 5 weeks; after, in-person 3 days/week.
🎯 Requirements
- 2+ years of full-time work experience.
- Basic understanding of financial products is a plus.
- Experience with text or email customer support is a plus.
- Basic working knowledge of Salesforce is a plus.
🎁 Benefits
- Market-competitive compensation with pay equity
- 100% paid health insurance for employees
- Annual wellness and development wallet
- Lifetime fertility benefits
- Mental health support for employees and dependents
- Generous time off with holidays and parental leave
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