Customer Experience Associate, Money

Added
20 days ago
Type
Full time
Salary
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Related skills

customer support salesforce banking financial products credit card

πŸ“‹ Description

  • Front-line Money CX Agent for cardholders.
  • Troubleshoot and coordinate with teams to resolve issues.
  • Represent customer needs to shape product experiences.
  • Hybrid role based in Chicago, Denver, and Westlake, with 3 days in office.
  • Join a fast-moving, ethical, high-performing team.

🎯 Requirements

  • 2+ years of full-time work experience.
  • Basic understanding of financial products.
  • Previous experience with text or email customer support.
  • Basic working knowledge of Salesforce.

🎁 Benefits

  • Market-competitive pay and equity.
  • 100% paid health insurance for employees.
  • Annual lifestyle wallet for wellness and learning.
  • Fertility benefits and family forming coverage.
  • Mental health support and generous time off.
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