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salesforce customer service banking card📋 Description
- SME on Credit Card and Banking products.
- Front-line agent for cardholders' issues.
- Troubleshoot and coordinate with other teams to resolve concerns.
- Deliver best-in-class customer experience.
- Voice of the customer to product teams.
- Based in Chicago, Denver, or Westlake; in-person 3 days every other week.
🎯 Requirements
- 2+ years of full-time work experience.
- Basic understanding of financial products.
- Experience with text or email customer support.
- Basic Salesforce knowledge.
🎁 Benefits
- Market-competitive compensation structure.
- 100% paid health insurance for employees.
- Annual lifestyle wallet for wellness and development.
- Fertility benefits and coverage.
- Mental health support for employees and dependents.
- Generous time away, holidays, PTO, sick time, parental leave.
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