Added
5 days ago
Location
Type
Full time
Salary
Salary not provided
Related skills
customer support financial services salesforce banking credit card📋 Description
- Front-line Money CX agent for cardholders.
- Troubleshoot with cross-functional teams to resolve issues.
- Based in Chicago, Denver, or Westlake; in-person 3 days every other week.
- Available shifts: Tue-Sat 12pm-9pm EST; Sun-Thu 9am-6pm EST.
- Provide empathetic, high quality customer service.
🎯 Requirements
- 2+ years of full-time work experience.
- Basic understanding of financial products.
- Text or email customer support experience.
- Salesforce knowledge a plus.
🎁 Benefits
- Market-competitive pay and equity.
- 100% paid health insurance for employees.
- Lifestyle wallet for wellness and learning.
- Fertility and family forming benefits.
- Mental health support for employees.
- Generous time off and holidays.
- Geo-specific commuter benefits.
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