Related skills
crm slack payments zendesk📋 Description
- Provide white-glove support to internal and external Nabis Partners.
- Support customer experience managers with ad-hoc projects.
- General assistance to Operations Managers.
- Execute inbound and outbound calls, emails, and chats.
- Maintain response times, missed call rates, and other KPIs.
- Monitor communications to keep other departments informed and responsive.
🎯 Requirements
- Associate degree or 2 years relevant customer service experience
- Ability to work occasional evening/weekend shifts
- Basic math skills
- Strong, timely communication across platforms with grammar and tone
- High level of patience and empathy for Nabis Partners
- Experience with de-escalation and client retention
🎁 Benefits
- Competitive pay of $19–$23 per hour, paid weekly.
- You\'ll work at the fastest-growing cannabis startup!
- Medical/Dental/Vision is offered to all full-time employees.
- Well-rounded coworkers and a fun, energetic culture.
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