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social media customer service english polish translation📋 Description
- Outbound transaction management for Polish customers.
- Social media engagement on Facebook and Twitter.
- Handle complex complaints and escalations.
- Provide market insights for the Polish market.
- Translate content and QA Polish materials.
- Train our chatbot to communicate in Polish.
🎯 Requirements
- Native or near-native Polish with fluent English.
- Excellent verbal and written communication.
- High-volume customer service experience.
- Social media proficiency (Facebook, Twitter).
- Attention to detail in proofreading and translations.
- Proficient with web-based apps and internal systems.
🎁 Benefits
- Company pension contributions at 5%
- Individualised training budget to learn on the job
- Discounted holidays for you and your family
- 25 days holidays plus 8 public holidays (increases with service)
- Enhanced maternity/paternity leave
- Cycle to work scheme and eye care vouchers
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