Customer Expansion Account Manager (Small Business)

Added
1 hour ago
Type
Full time
Salary
Salary not provided

Related skills

crm salesforce saas ai chatgpt

๐Ÿ“‹ Description

  • Drive Expansion Revenue: Upsell/cross-sell in existing SMB base
  • Proactive Outreach: Contact customers via calls, email, SMS
  • Lead with Discovery: Listen to understand business challenges, align solutions
  • Deliver Value-Focused Demos: Show how solutions meet business goals
  • Own the Sales Cycle: Manage pipeline, forecasting, and follow-up in Salesforce
  • Position AI-Powered Solutions: Articulate AI value and outcomes

๐ŸŽฏ Requirements

  • 2+ years in sales, account mgmt, or customer-facing roles
  • Proven ability to meet or exceed performance goals
  • Strong communication; advanced English (spoken & written)
  • Outbound engagement and proactive customer communication
  • Highly organized with strong follow-through
  • Coachable with a track record of applying feedback

๐ŸŽ Benefits

  • Health insurance for you and family; Vision and Dental
  • Life Insurance coverage (24x monthly salary)
  • Work-Life Balance: days off and vacation schedule
  • Financial Security: Christmas bonus, vacation premium, matched savings
  • Wellness: Employee Assistance Program and wellness initiatives
  • Growth: Ongoing learning and career advancement
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