Related skills
javascript aws python go apisπ Description
- Deliver AI solutions to enterprise contact centers.
- Collaborate with Solution Architects for seamless integrations.
- Leverage CX, call center infra, chat platforms, AWS, and automation.
- Manage multiple projects with Customer Success to remove tech barriers.
- Drive value via real-time coaching and agent efficiency tools.
- Support land-and-expand sales strategy.
π― Requirements
- Experience in Contact Center and CX tech (AWS Connect, Genesys, Five9) desirable.
- Ability to use APIs and SDKs to build value-added solutions.
- Experience with AWS and Git.
- Think big, deliver simple.
- Forge strong external relationships with stakeholders; consultative problem solving.
π Benefits
- Variety of employee benefits.
- Opportunity to work with AI/ML experts.
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