Customer Engagement Specialist - APAC

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

slack business intelligence jira confluence property management systems

๐Ÿ“‹ Description

  • Lead end-to-end product implementation for hotel clients.
  • Configure systems, schedule reports, and onboard smoothly.
  • Train clients to use the platform effectively.
  • Manage multiple onboarding projects concurrently.
  • Translate complex technical info into easy guidance.
  • Collaborate with Data Engineer and Product teams to resolve issues.

๐ŸŽฏ Requirements

  • Technical implementation or client onboarding experience in SaaS.
  • Hands-on experience integrating PMS or BI tools.
  • Excellent communication and presentation skills for training.
  • Strong organizational skills; multi-project management.
  • Customer-centric mindset; problem-solver; AI tool interest.
  • Knowledge of hospitality industry (hotel ops, PMS, sales, revenue).

๐ŸŽ Benefits

  • Flexible working: work from home or offices.
  • Flexible time off and autonomy.
  • Collaborative, friendly team.
  • Career development programs.
  • Impactful work used by 85,000+ users.
  • Referral bonuses.
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