Related skills
crm analytics customer engagement digital marketing project management📋 Description
- Analyze customer behavior to identify risks and opportunities.
- Gather and interpret benchmarks to compare market solutions globally.
- Support CRM strategy development for the client across channels.
- Liaise with IT, CRM, marketing, operations, and analytics to implement plans.
- Use project management to ensure smooth delivery and timely execution.
- Analyze results and suggest operational and strategic improvements.
🎯 Requirements
- Strong client and stakeholder management experience.
- Excellent communication and ability to influence and mobilise teams.
- Highly organised with solid project management and presentation skills.
- Ability to use data and insights to shape customer strategy.
- Experience in CRM strategy development and planning.
- Exposure to digital marketing.
🎁 Benefits
- Flexible working hours.
- Your birthday off.
- Investment in cutting-edge technology.
- Inclusive culture with multiple networks.
- Nimble, small-business feel with freedom to learn.
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