Customer Engagement Manager

Added
11 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce data cloud google sheets ai

๐Ÿ“‹ Description

  • Oversee engagements from small projects to full AI/cloud deployments; ensure delivery.
  • Lead customer-facing status, weekly and quarterly meetings; present updates.
  • Ensure quality service delivery aimed at renewals and expansions.
  • Develop and own relationships with multiple client stakeholders.
  • Manage client accounts; communicate status, issues, risks, and goals with teams.
  • Develop long-range account strategies to drive outcomes and surface opportunities.

๐ŸŽฏ Requirements

  • Bachelor's degree in business administration, CS, or similar.
  • 3-5+ years in account management or similar roles with complex tech projects.
  • Proven track record delivering solutions for enterprise clients on deadlines.
  • Masterful client management; relationships with executives and tech leaders.
  • Experience running complex enterprise projects.
  • Strong organizational skills; able to manage multiple projects independently.
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