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program management saas cross-functional collaboration training content design📋 Description
- Trusted advisory: guide customers in adopting workflows that maximize value.
- Lead strategic enablement sessions with CSMs to align with account goals.
- Collaborate with sales, CS, support, and product to align enablement.
- Create scalable training content to drive adoption across segments.
- Define metrics and KRs to measure impact and retention.
- Build strategic partnerships to drive long-term adoption and growth.
🎯 Requirements
- 6+ years in customer enablement, success, PM, or consulting (SaaS preferred).
- Proven track record leading enablement sessions driving adoption.
- Strong PM skills to define initiatives, manage resources, optimize metrics.
- Excellent communication and facilitation across levels, including execs.
- Strategic, sales-minded, identifying opportunities for growth.
- Collaborative leader fostering continuous improvement and growth.
🎁 Benefits
- Mental health, wellness & fitness benefits
- Career coaching & support
- Inclusive family building benefits
- Long-term savings or retirement plans
- In-office culinary options to cater to your dietary preferences
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